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TERMS OF USE

TERMS OF USE

Terms of Use for Bitrefund Service

Terms of Use for Bitrefund Service

Effective Date: [24 - 11 - 2018]
Last Updated: [04 - 01 - 2026]

Welcome to Bitrefund.
Please read the Terms of Use (“Terms of Service”, referred to as “Terms”) carefully before accessing or using any services on the bitrefund.co platform and related products.

By registering an account, accessing, or using Bitrefund's services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Scope of Application

These Terms apply to all users using services within the Bitrefund ecosystem, including but not limited to:

  • Bitrefund Exchange
  • P2P Trading
  • Staking, Earn, Lending
  • BitPump (create tokens & Web3 trading)
  • Swap, cross-chain, and other Web3 services

If you do not agree with any content in these Terms, please do not use the service.

2. Conditions for Using Services

2.1. Age and Legal Capacity
  • You must be of legal age as defined in the country where you reside.
  • You must have full civil capacity to participate in financial transactions.
2.2. Compliance with Local Laws
  • Users are responsible for:
  • Self-informing and complying with regulations related to cryptocurrencies in their country.
  • Not using Bitrefund services for illegal purposes.
  • Bitrefund is not responsible if your use of the service violates local laws.

3. Account Registration and Management

3.1. Account Registration
  • Each user is allowed to register one account only.
  • The information provided must be accurate, complete, and truthful.
3.2. Account Security
  • Users are responsible for securing their login information.
  • Bitrefund is not responsible for losses incurred due to:
  • Exposure of login information
  • Unauthorized use of the account by the user

4. Identity Verification (KYC)

Bitrefund reserves the right to require users to perform identity verification (KYC) to:

  • Comply with legal regulations
  • Prevent fraud
  • Protect the system and community

Bitrefund may limit or suspend some functions if users do not complete KYC as required.

5. Depositing and Withdrawing Assets

Users are responsible for ensuring the correct wallet address, network, and transaction information.

  • Blockchain transactions are irreversible.
  • Bitrefund is not responsible for erroneous transactions made by users.

Depositing and withdrawing assets must comply with the Depositing & Withdrawing Policy published separately on the website.

6. P2P Trading

  • Bitrefund acts as a intermediary platform, neither the buyer nor the seller.
  • Users are solely responsible for their trading decisions.

All P2P disputes are handled according to Bitrefund's Dispute Resolution & P2P Trading Regulations.

7. Staking, Earn & Lending

  • Staking profits are not considered a guaranteed commitment.
  • Staking packages may come with a lock-in period, early withdrawal conditions, and risks.
  • Users need to read the information carefully before participating.

Bitrefund is not responsible for losses incurred due to market fluctuations or personal investment decisions.

8. BitPump & Web3 Services

BitPump allows users to create tokens and transact under the Web3 mechanism.

  • Bitrefund does not guarantee profits, has no control over token prices.
  • Token creators are fully responsible for their projects.
  • Bitrefund is not responsible for losses related to:
  • Price fluctuations
  • Market risks

User's investment decisions

9. Fees and Charges

  • Transaction fees, withdrawal fees, and related costs are displayed publicly before the user confirms.
  • Bitrefund reserves the right to adjust fees over time and will notify users before implementation.

10. Prohibited Conduct

Users are not allowed to:

  • Engage in fraud or market manipulation
  • Exploit system vulnerabilities
  • Provide misleading information
  • Engage in acts affecting the system or community
  • Bitrefund reserves the right to:
  • Temporarily suspend or terminate accounts
  • Restrict access rights
  • Take necessary measures to protect the system

11. Limitation of Liability

Bitrefund is not responsible for:

Losses due to market volatility

Loss of assets due to user errors

Incidents beyond control (force majeure events)

Users understand and accept that transactions in digital assets always involve risks.

12. Termination of Services

Bitrefund reserves the right to:

Suspend or terminate service provision

Terminate accounts of users violating the Terms

Users may terminate service use according to Bitrefund's regulations.

13. Intellectual Property

All content, trademarks, logos, and systems are owned by Bitrefund. Users are not allowed to copy or misuse without written consent.

14. Changes to Terms

Bitrefund reserves the right to update the Terms of Use over time. Changes will be published on the website. Continuing to use the service means you accept those changes.

15. Governing Law & Dispute Resolution

These Terms are governed by current legal regulations. All disputes arising shall be prioritized for resolution through negotiation and mediation before being brought to the competent authority.

16. Contact

For any inquiries related to the Terms of Use, please contact:

24/7 online support system at Bitrefund

Official website: bitrefund.co

EMAIL : [email protected]

17. Final Commitment

Using Bitrefund is a voluntary choice, informed and accepted by the user regarding the risks involved.

Bitrefund commits to:

Transparency in operations

Protecting the legal rights of users

Building a safe and sustainable crypto ecosystem

Before that POLICY

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